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THE FULL PLATFORM

EVERY FEATURE,
EXPLAINED

Athleasy replaces the spreadsheets, WhatsApp threads, and disconnected tools academies juggle — with one platform covering bookings, payments, attendance, parents, staff, and reporting. Here's everything it does.

FILL EVERY SESSION, AUTOMATICALLY

Parents book and pay online against real-time availability — no phone calls, no back-and-forth, no double bookings. Athleasy handles every booking model academies actually run: recurring terms aligned to school calendars, holiday camps with venue selection, one-off trial sessions, and drop-ins.

TERM & PROGRAM BOOKINGS

Recurring term programs with per-level pricing, age and skill restrictions, and capacity per class. Parents book the whole term in one checkout.

CAMP BOOKINGS

Summer and winter camps with venue selection, daily or weekly pricing, and live capacity — built for the UAE camp season rush.

TRIAL SESSIONS

Low-friction trial bookings that capture parent details, feed your enquiry pipeline, and track conversion from trial to paid enrollment.

BOOKING EXPIRY MANAGEMENT

Unpaid bookings expire automatically and release the seat — no inventory locked up by abandoned checkouts.

DISCOUNTS & PROMO CODES

Sibling discounts, promo codes, and early-bird pricing applied automatically at checkout.

ENQUIRY PIPELINE

Capture and track enquiries through to registration, so the front desk always knows who's interested, trialled, and converted.

LEAD CAPTURE LANDING PAGES

Purpose-built landing pages for campaigns, open days, and new programs — leads flow straight into your enquiry pipeline, not a spreadsheet.

RUN EVENTS, NOT SPREADSHEETS

Swim galas, race nights, tournaments, and competitions are revenue and community gold — and an admin nightmare on paper. Athleasy handles event registration, payment, and participant management the same way it handles your regular programs.

ONLINE EVENT REGISTRATION

Parents register and pay for galas, race nights, and competitions online — with entry details captured per athlete at registration.

CAPACITY & ENTRIES

Cap total entries or entries per category, close registration automatically when full, and see the live participant list at any time.

EVENT-DAY CHECK-IN

Check participants in on the day from any device — staff see exactly who's registered, paid, and present.

EVENT REVENUE REPORTING

Every event's registrations and revenue roll into your reports alongside terms and camps — one financial picture.

MONETIZE YOUR EMPTY HOURS

Available upon request: rent out your pool lanes, pitches, courts, or halls during off-peak hours. Athleasy manages rental slots, online booking, and payment collection — turning idle facility time into revenue without adding admin work.

RENTAL SLOT MANAGEMENT

Define rentable facilities, time slots, and pricing — kept automatically clear of your own program schedule.

ONLINE BOOKING & PAYMENT

Renters book and pay online through the same trusted checkout your parents use — VAT invoice included.

UTILIZATION VISIBILITY

See rental income and facility utilization in your reports — know exactly what your venues earn per hour.

SELL MORE THAN SESSIONS

Your expertise and your brand are products too. Athleasy lets academies sell online courses — free or paid, with assessments — and run a shop for kit and merchandise, all through the same checkout and reporting as your bookings.

COURSE SELLING

Create and sell online courses — free or paid — for athletes, parents, or coaches: theory modules, technique guides, certification prep, anything worth teaching beyond the pool or pitch.

QUIZZES & ASSESSMENTS

End each course with quizzes or assessments to confirm completion — learners prove they understood it, not just clicked through it.

ONLINE SHOP

Sell academy kit, uniforms, equipment, and merchandise online — ordered and paid through the same trusted checkout parents already use.

COLLECT PAYMENT, ON TIME

Payments are where academy software lives or dies in the GCC. Athleasy integrates with the gateways that actually settle to UAE and KSA bank accounts — Telr, Paymennt, MPGS, Stripe, Payfort / Amazon Payment Services, PayTabs, Square, and RAK Bank — with card-on-file, installments, and VAT invoicing built into the core, not bolted on.

LOCAL PAYMENT GATEWAYS

Telr, Paymennt, MPGS, Stripe, Payfort, PayTabs, Square, and RAK Bank. Pick per branch or per country — UAE collects in AED, KSA in SAR, from one platform.

INSTALLMENT PLANS

Split term fees into scheduled installments collected automatically against a saved card — with automatic retries and force-collection for overdue payments.

CARD-ON-FILE

Tokenized card storage through the gateway (never on Athleasy servers) powers one-click renewals, installments, and recurring billing.

VAT INVOICING

Compliant VAT invoices with your TRN generated on every payment. Parents download them from the portal; finance never types one manually.

CREDIT NOTES & REDEMPTION

Issue account credit instead of cash refunds, with approval workflows. Parents redeem credit against future bookings — revenue stays in the academy.

RECONCILIATION

Gateway transactions matched against bookings and invoices, with webhook-driven status updates — so what the bank shows is what the system shows.

ANNUAL MEMBERSHIP FEES

Charge annual membership or registration fees alongside term fees — invoiced, collected, and tracked per athlete, with renewals handled automatically.

KNOW WHO SHOWED UP — AND WHO DIDN'T

Coaches mark attendance in one tap from any device at poolside or pitchside. Absences trigger parent notifications automatically, and missed sessions flow into a structured makeup system instead of a WhatsApp argument.

ONE-TAP CHECK-IN

Coaches see their roster per session and mark present, absent, or late in seconds — works on phones and tablets.

ABSENCE ALERTS

Parents are notified automatically when their child is marked absent — safeguarding and communication in one step.

MAKEUP SESSIONS

Eligible absences convert into makeup credits parents book themselves against available slots — policy-controlled, not ad-hoc.

CAMP & FINANCE ATTENDANCE

Attendance tied to billing: see exactly which attended sessions are paid, unpaid, or credited — per athlete, per program.

SHOW PARENTS THE PROGRESS THEY'RE PAYING FOR

Retention lives and dies on one question: "is my child actually improving?" Athleasy gives coaches structured progress tracking against each sport's criteria, and gives parents a window into it — assessments, feedback, and certificates, all visible in the parent portal.

PROGRESS TRACKING

Coaches record each athlete's progress against the criteria for their sport and level — swim strokes, football skills, gymnastics elements — with clear requirements to advance to the next level.

COACH FEEDBACK

Coaches leave structured feedback per athlete — strengths, focus areas, and notes — turning every term into a documented development journey, not a vague "doing well".

CERTIFICATES

Award certificates when athletes complete a level or achievement — generated by the platform and available to parents, no manual printing runs.

VISIBLE TO PARENTS

Progress, feedback, and certificates appear in the parent portal — parents see the improvement, which is exactly what keeps them re-enrolling.

PARENTS SERVE THEMSELVES

Every "what time is the class?" and "can you resend the invoice?" email is front-desk time you're paying for. The parent portal puts schedules, bookings, payments, invoices, waivers, attendance history, and progress and coach feedback in parents' hands — in English or Arabic.

SELF-SERVICE BOOKING

Parents browse programs, check availability, book, and pay online — including managing multiple children from one family account.

SCHEDULES & HISTORY

Upcoming sessions, attendance history, and makeup credits — visible without calling the academy.

INVOICES & PAYMENTS

Download VAT invoices, view payment history, see upcoming installments, and update the saved card.

BILINGUAL EN / AR

Full English/Arabic interface for the GCC's mixed-language parent base — admin and parent sides both.

SIGNED BEFORE THEY STEP ON THE FIELD

Liability waivers, photo consent, medical declarations, and terms acknowledgements — collected digitally with e-signature during booking, stored against the athlete record, and enforceable before participation. No paper forms, no missing signatures discovered after an incident.

E-SIGNATURE COLLECTION

Parents sign digitally during checkout or from the portal. Signature, timestamp, and document version stored per athlete.

CUSTOM DOCUMENTS

Run multiple waiver and acknowledgement types per program — liability, medical, media consent — each with its own required audience.

COMPLIANCE VISIBILITY

Admins see instantly who hasn't signed what, and can block participation until required documents are complete.

THE SYSTEM CHASES, SO YOU DON'T

Most academy revenue leakage isn't disputes — it's forgotten renewals, expired cards, and unpaid installments nobody followed up on. Athleasy's automated reminders do the chasing: consistently, politely, and without consuming staff hours — by email, with SMS and WhatsApp delivery available on request.

PAYMENT REMINDERS

Upcoming installment notices, failed-payment alerts with retry links, and overdue follow-ups — automatic, on a schedule you control.

RENEWAL & EXPIRY REMINDERS

Term-end renewal prompts and expiring-booking notices sent before the seat is released — retention on autopilot.

BOOKING CONFIRMATIONS

Instant confirmations with session details and invoices on every booking and payment — parents never wonder if it went through.

ABSENCE & SESSION ALERTS

Absence notifications and schedule-change alerts keep parents informed without the front desk sending a single message.

DECISIONS FROM DATA, NOT GUT FEEL

Every report an academy owner actually asks for — built in, filterable by branch, sport, program, and date range, and exportable to CSV or PDF for the board, the accountant, or the bank.

REVENUE & FINANCE

Revenue by program, branch, and gateway; outstanding installments; credit note liability; finance-vs-attendance cross-checks.

RETENTION & RENEWALS

Term-over-term retention rates per program and coach — see where families churn before it becomes a revenue problem.

TRIAL CONVERSION

Trial-to-enrollment conversion rates by sport, program, and source — know which trials turn into paying athletes.

STAFF UTILIZATION

Coach load, session counts, and capacity fill rates — staff your schedule on numbers, not memory.

REGISTRATION & ENQUIRY

New registrations, enquiry pipeline status, and camp attendance summaries across every branch.

CSV & PDF EXPORTS

Every report exports to CSV for analysis or PDF for sharing — no copy-pasting from screens.

PLAYS WELL WITH YOUR STACK

Athleasy connects to the tools academies already run on — payment gateways across UAE and KSA, CRM, and accounting — so data flows instead of being retyped.

PAYMENT GATEWAYS

Telr, Paymennt, MPGS, Stripe, Payfort / Amazon Payment Services, PayTabs, Square, and RAK Bank — webhook-driven, with tokenized card-on-file.

ZOHO CRM

Available on request: customer and lead data syncs to Zoho CRM with full audit logging — your sales pipeline stays current without manual exports.

ZOHO BOOKS

Available on request: invoices and payments sync to Zoho Books, keeping your bookkeeping aligned with what the academy actually collected.

XERO ACCOUNTING

Available on request: invoice and payment data flows to Xero so your accountant reconciles in the ledger, not in screenshots.

EMAIL DELIVERY

Transactional email for confirmations, invoices, and reminders — via SMTP2GO or your own SMTP — with full send history per parent.

MARKETING EMAIL

Available on request: sync parent contacts to Mailchimp for newsletters and campaigns — segmented by sport, program, or branch.

SMS GATEWAY

Available on request: payment reminders and alerts delivered by SMS through Twilio or regional SMS providers.

WHATSAPP INTEGRATION

Available on request: booking confirmations and payment reminders on WhatsApp — the channel GCC parents actually read.

CUSTOM INTEGRATIONS

On the Gold plan, Athleasy builds custom integrations against your existing systems — ERP, BI, or anything with an API.

ONE LOGIN. EVERY BRANCH. EVERY COUNTRY.

From a single-pool swim school to a multi-sport operation across the UAE and KSA — Athleasy scales the same system across venues, branches, currencies, and languages, with staff seeing only what their role allows.

ROLE-BASED ACCESS

Owners, branch managers, front desk, and coaches each get the right view — branch-level permissions keep data where it belongs.

UNLIMITED SPORTS & VENUES

Every sport, program, level, and venue under one roof — each with its own schedules, pricing, coaches, and capacity.

MULTI-COUNTRY OPS

UAE and KSA branches with separate currencies, gateways, and VAT treatment — consolidated reporting at the top.

COACH SCHEDULES

Coaches see their own sessions and rosters; managers see utilization across the whole timetable.

BUILT LIKE IT HANDLES MONEY — BECAUSE IT DOES

Athleasy runs on AWS with hardened, monitored infrastructure. Card data never touches Athleasy servers — payments are tokenized at the gateway — and every sensitive action in the system is logged.

AWS INFRASTRUCTURE

Hosted on AWS with 99.9% uptime, server hardening, intrusion prevention, and proactive monitoring and alerting.

DAILY BACKUPS & DR

Automated daily backups to secure offsite storage with tested disaster-recovery pipelines — your data survives anything.

ACTIVITY AUDIT LOG

Who changed what, when — every sensitive action (payments, credits, bookings, permissions) is recorded and reviewable.

NO STORED CARD DATA

Cards are tokenized by PCI-compliant gateways. Athleasy stores tokens, never card numbers.

FREQUENTLY ASKED QUESTIONS

Common questions about Athleasy's features and integrations.

WHICH PAYMENT GATEWAYS DOES ATHLEASY INTEGRATE WITH?

Athleasy integrates with Telr, Paymennt, MPGS (Mastercard Payment Gateway Services), Stripe, Payfort / Amazon Payment Services, PayTabs, Square, and RAK Bank — covering UAE and KSA acquiring with card-on-file, installment plans, and automatic payment retries.

DOES ATHLEASY INTEGRATE WITH ACCOUNTING AND CRM SOFTWARE?

Yes — on request. Athleasy offers Zoho CRM integration for lead and customer sync, and Xero integration for accounting, set up for your academy during onboarding or at any time after. Payment and invoice data flows out of Athleasy so finance teams reconcile in the tools they already use.

CAN ATHLEASY SEND AUTOMATIC PAYMENT AND CLASS REMINDERS?

Yes. Athleasy sends automated reminders for upcoming installments, failed payment retries, term renewals, expiring bookings, and class schedules — reducing missed payments and no-shows without manual chasing.

DOES ATHLEASY SUPPORT INSTALLMENT PLANS?

Yes. Parents can pay term fees in scheduled installments collected automatically against a saved card, with automatic retries, force-collection options, and full visibility for admins on upcoming and overdue installments.

HOW DOES ATHLEASY HANDLE REFUNDS AND CREDITS?

Athleasy includes a credit note system with approval workflows. Instead of cash refunds, academies can issue account credit that parents redeem against future bookings — keeping revenue in the academy while staying fair to families.

CAN PARENTS TRACK THEIR CHILD'S PROGRESS?

Yes. Coaches record each athlete's progress against the criteria for their sport and level, along with structured feedback, and parents see it all in the parent portal — including certificates awarded when a level or achievement is completed.

READY TO MAKE IT
EASY?

Join academies across UAE and KSA already running on Athleasy. Your free trial starts today.

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Dubai, United Arab Emirates

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